ABOUT THE LITTLE BUS COMPANY
Our history, our pedigree, our standards
From a small start back in 1994 serving only one customer, we have grown "organically" to meet the demands of our customer base. By organically we mean that we have expanded only to meet the demands of our customers, rather than buying the vehicles and then looking for work to fill them. This customer-orientated approach has allowed us to focus on providing the best possible service we can, rather than rushing from one job to another. It has been a major factor in our expansion over the last 20 years.
Despite this expansion we are still a little company: we have the small company feel and take pride in our work. The managers and even the owner are happy to drop everything and drive a coach, if that's what it takes to meet our commitments. This shows the focus on the customer that larger organisations can often overlook.
The last few years have seen major changes in legislation, including the London Low Emission Zone, new tachograph rules, new speed restrictions and changes to the drivers' hours regulations. All of these have been implemented and monitored because they are primarily for the customers safety. There are even more changes in the pipeline, including stricter restrictions in the Low Emission Zone and more formal driver training. All our vehicles are well up to the new requirements and the drivers' training has helped our skilled drivers to even better levels. This will now be an ongoing project that we will carry out year on year.
Jeremy Reese started the company in 1994 with just one bus, taking engineers who had flown to the UK from around the world from their accommodation to training sessions at their company factory site - a location not served by any public transport.
Taking on more work including a school run (which we're still doing!) and finding he had to say no to many people because their work would have clashed with existing contracts, Jeremy decided to get a second minibus. That's how the company expanded to fill a necessary requirement and has expanded since. We currently have 18 coaches and minibuses operating 14 regular contracts and many one-off private hire jobs.
Jeremy takes a more managerial role today but still drives. He tends to drive all the new runs, so in the event of a driver falling ill he can take over at short notice. Jeremy is one of the two team members who will give you a quote.
Started as a driver but left when his wife's work took them north. Craig returned and rejoined the company, and after another spell as a driver he has since been promoted to Transport Manager. Craig is responsible for all scheduling, ensuring the drivers meet with all the current legislation regarding drivers' hours, tachographs, safety checks and cleaning. He also looks after the maintenance and schedules all servicing and MOTs. Like Jeremy, Craig keeps his hand in on the routes as another relief driver.
Sue joined us in 2010 when her previous company relocated. She has swiftly become a major part of the team and is usually the first person you will speak to when you call the office.
She deals with all bookings and invoicing (in fact most of the admin) and making sure we have the right size vehicle for the number of passengers and their luggage, and double checking to ensure that we arrive on the right day at the right time.
If you'd like to meet the drivers, head over to the gallery.